In case of an emergency involving a CGIS student abroad, call the following as appropriate:
CGIS Emergency Phone: Answered 24/7, this private number is provided to program leaders and international on-site staff. If you need access to this number, please contact Rachel Reuter at reuterra@umich.edu.
If for any reason the CGIS Emergency Phone is not answered, call the U-M Police Department: 734.763.1131. Let the dispatch officer know that there is an international emergency involving a CGIS student, and provide contact information for CGIS to call you back.
During business hours (M–F, 8am–5pm), you may also call the CGIS Office directly: 734.764.4311 and ask for the CGIS Health & Safety Advisor.
GeoBlue (BCBS Global Solutions) Emergency Assistance: 888.243.2358 or 610.254.8771 (staffed 24/7, the 610 phone number will accept international collect calls)
In an emergency abroad, you should:
- Call 911 or the local equivalent
- Call the CGIS Emergency Phone or the U-M Police Department (UMPD)
- Provide your exact location
- Provide contact information (multiple forms if possible: Facebook, email, etc.)
- A CGIS Emergency Responder will provide further instructions
In case of a medical emergency, you should:
- Go to the nearest hospital or doctor, or call the local 911 equivalent.
- Contact GeoBlue who can assist and monitor medical care until the situation is resolved: 888.243.2358 or 610.254.8771 (collect). You may also email globalhealth@geo-blue.com.
- Once the condition is stable, contact CGIS Emergency Phone or the U-M Police Department.
