The Student Services Team is dedicated to serving both undergraduate and graduate students. Our staff is knowledgeable and friendly. If you have questions that are not addressed on the website, please contact us by emailing physics.sso@umich.edu for the general office staff or physics-ssm@umich.edu for the office manager. For more information about the support our team provides, please visit the Undergraduate Student pages and the Graduate Student pages.
2026 CONSTRUCTION UPDATE:
During construction, the Student Services team is temporarily located in 1255 Neal. Construction is underway in the former Physics Student Services office. It is being converted into a classroom lab which is anticipated to be ready for the Winter 2027 semester. The new Student Services office suite will be located on the 2nd floor of Randall, in the former business office space, next to the Chair's office suite.
Paola Gomez, Student Services Assistant
734.764.5539 - in office M-F, 9am-1pm
General Office Support and Introductory Course Support
Hannah Schmucker, Introductory Course Coordinator
734.764.5539 - in office M/Th/F; works 8am-12pm and 1pm-5pm when in the office; works 8am-4pm when remote
Intro Course Assistance, Exam Support, Hiring and Coordination of Department Learning Assistants and Proctors, REU Program Administration, Randall/Homer A. Neal Room Reservations, Assistance in the Oversight of the Physics Help Room
Chelsea Raupp, Undergraduate Program Coordinator
734.936.0659 - in office M/Tu/Th; works 8am-4pm
Advising Administration, Commencement, Undergraduate Awards, Curriculum Planning, non-Randall/Homer A. Neal Room Reservations, Prospective Students, Undergraduate Program Questions, Hiring and Coordination of Hourly Course Graders, CERN Program Administrative Support, Undergraduate Student Outreach and Retention
Cory Steiner, Graduate Program Coordinator
734.936.0658 - in office M/W/F; works 9am-5pm
Graduate Admissions, Graduate Appointments (GSRA/GSI), Graduate Program Questions, Student Milestones and Degree Completion, Graduate Awards, Graduate Student Outreach and Retention
Kaydee Szust, Student Services Manager
734.764.5537 - in office Tu/W/Th; works 8am-4pm
Administrative Oversight of the Student Services Office (including all items noted above), Overall Student Hiring and Appointments, Program Financials, Grievances, Print and Online Material for Student-Related Information, and Long Range Strategic Planning.
