Manager of Technology Library
About
I am the Manager of Technology Library (formerly Programs and Patron Services) at LSA Technology Services. At Technology Library we strive to provide the best service to our patrons at our checkout centers, through our MClassroom database and by directing patrons to the appropriate resources. As the Manager for this unit, I work closely with faculty and staff at LSA and beyond to understand their needs, plan for their projects and coordinate resources for them. I then transfer this knowledge to my team that consist of our Circulation Supervisor and Equipment Loan Team and MClassroom Coordinator to pull all resources available to bring a great experience to our patrons.
My work and education background is in libraries, archives and museums. With degrees from University of Michigan in Art History (BA, 2007), Archives and Records Management (MSI, 2010) and Museum Studies (Graduate Certificate, 2013), I am very interested in visitor/patron experience through best practices of customer service. I have worked at the University of Michigan since 2007 in various positions at University Library before joining LSA in 2015.