Amos Jeng

My research aims to understand how students from diverse socio-cultural backgrounds develop connections and support one another in postsecondary learning environments. To advance this goal, I pursue three interrelated lines of inquiry: (1) identifying the socio-cultural factors that motivate students’ engagement in academic help-seeking and help-giving interactions; (2) examining how digital technologies (e.g., online discussion forums, artificial intelligence tools) mediate students’ experiences with academic support; and (3) investigating the developmental outcomes associated with seeking and providing academic help. By illuminating these processes, this research supports educators in fostering learning-oriented interactions that are responsive to students’ identities, social contexts, and cultural perspectives.