Student Services

The Student Services Team is dedicated to serving both undergraduate and graduate students. Our staff is knowledgeable and friendly. If you have questions that are not addressed on the website, please contact us by emailing physics.sso@umich.edu for the general office staff or physics-ssm@umich.edu for the office manager. For more information about the support our team provides, please visit the Undergraduate Student pages and the Graduate Student pages.

2026 CONSTRUCTION UPDATE:

Beginning in June 2026, construction will begin in the current Physics Student Services office, 1440 Randall. It is being converted into a classroom lab which is anticipated to be ready for the Winter 2027 semester.  The new Student Services office suite will be located on the 2nd floor of Randall, in the former business office space, next to the Chair's office suite. 

During construction, the Student Services team will temporarily relocate to the grad student conference room, 1464 Randall. We will continue to provide all our usual services while primarily operating remotely this spring/summer, with a limited on-campus presence, beginning Monday, May 4. Refer to the information below to see what days the Student Services team members will be on campus during this time. Don't hesitate to call or email us for support, and we are always happy to make arrangements to come to campus for in-person assistance when given appropriate notice! We will resume our regular on-campus presence in mid-August, as we gear up for the start of fall semester. 

Paola Gomez, Student Services Assistant

734.764.5539 - hours vary

General Office Support and Introductory Course Support

Spring/Summer 2026 in-office days: May 5, 7, 12, 14, 15, 21, 22, 28, 29; June 4, 5, 11, 12, 18, 19, 23, 24, 25, 30; July 2, 7, 16, 21, 23, 28, 30; and August 4, 6, 11 and 13.

Hannah Schmucker, Introductory Course Coordinator

734.764.5539 - works 8am-12pm and 1pm-5pm when in the office; works 8am-4pm when remote

Intro Course Assistance, Exam Support, Hiring and Coordination of Department Learning Assistants and Proctors, REU Program Administration, Randall/Homer A. Neal Room Reservations, Assistance in the Oversight of the Physics Help Room 

Spring/Summer 2026 in-office days: May 12, 14, 15, 29; June 4, 12, 23, 24, 25; July 2, 16, 30; and August 13.

Chelsea Raupp, Undergraduate Program Coordinator

734.936.0659 - works 8am-4pm

Advising Administration, Commencement, Undergraduate Awards, Curriculum Planning, non-Randall/Homer A. Neal Room Reservations, Prospective Students, Undergraduate Program Questions, Hiring and Coordination of Hourly Course Graders, CERN Program Administrative Support, Undergraduate Student Outreach and Retention

Spring/Summer 2026 in-office days: May 5, 12, 14, 28; June 4, 18, 30; July 2, 9, 21, 30; and August 6.

Cory Steiner, Graduate Program Coordinator

734.936.0658 - works 9am-5pm

Graduate Admissions, Graduate Appointments (GSRA/GSI), Graduate Program Questions, Student Milestones and Degree Completion, Graduate Awards, Graduate Student Outreach and Retention

Spring/Summer 2026 in-office days: May 7, 12, 14, 21; June 4; July 2, 9, 14, 23, 30; and August 11.

Kaydee Szust, Student Services Manager

734.764.5537 - works 8am-4pm

Administrative Oversight of the Student Services Office (including all items noted above), Overall Student Hiring and Appointments, Program Financials, Grievances, Print and Online Material for Student-Related Information, and Long Range Strategic Planning.

Spring/Summer 2026 in-office days: May 12, 14, 22; June 4, 5, 11, 19; July 2, 7, 14, 28, and 30.