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Driver Troubleshooting

Ceal-Ride Emergency Numbers

Break-down? Towing? Dead battery? 

Step One: Call U-M Fleet Services @ 734-764-2490 (M-F 7am-12:30am)

or  U-M Department of Public Safety @ 734-763-1131 (Weekends and weekdays after 12:30 am)

Step Two: Call CEAL-Ride @ 734-763-2030 or email ceal-ride@umich.edu to report the issue.

  • Outside of M-F 9-5, this number rings to CEAL-Ride staff personal phones so please use judiciously. Please leave a voicemail with your name and phone number if the phone doesn't get answered.

For a non-mechanical issue that can only be solved by driving a different Ceal-Ride vehicle,

  • Call CEAL Ride @ 734-763-2030 or email ceal-ride@umich.edu. Please leave a voicemail with your name and phone number if the phone doesn't get answered.